What is the PROCESS for my design? Simple 1-2-3

1) The first step is to select which design layout you would like to order. When taking your photos, try to take them in the direction of the photo of the design you choose. For instance, if the design shows a horizontal photo, try to take your photo in a horizontal position, and the same as for a vertical photo. However, if you already have your photos, we can crop them into the correct size, so it's really not a problem.

2) Once you have decided on the design, go ahead and place your order by filling in the order form.  If you have special requests, such as, wanting to change the font, or the colors, please indicate in the SPECIAL REQUESTS area of the order form.

3) Once you have placed your order and gone through the payment process, it is now time to send us your photo(s). You can email your photos to us @ sales@baby-lane.com Please make sure to send your photos in .jpg format. Digital photos work best for printing. See our Photo Tips page for more information about how to take the best photos.

Will I receive a PROOF before the design is printed?

Absolutely! A proof will be emailed to you for your approval before the order is processed. You should expect to receive a proof from us within 2 business days. You may make any changes to your order at this time. Please try to keep all revisions into one request if at all possible.

Once we have your final approval, your order will then be processed for printing. It is important to keep in constant contact with us during this time. This ensures your order will be processed in a timely manner. We will not print your order until we have received a final approval confirmation from you. Please make sure to check your spam filters if you aren’t receiving a response from us. You can call us anytime too @ 503-362-9682!

What is the SHIPPING time for my order?

You will receive a proof within 2 business days of placing your order. Once we make any revisions and receive your final approval, turn-around time for shipping is typically 4 business days, excluding holidays and weekends. At any time you require your order sooner, please select the RUSH SHIPPING option at checkout.

What makes your ANNOUNCEMENTS and INVITATIONS so unique from others?

Here at baby-lane.com, we pride ourselves with our unique and One of a Kind designs! We now offer 3 STYLES of photo cards! All our designs are created with baby and parents in mind to allow you a personalized photo announcement or invitation set apart from others. Top Quality, One-of-a-Kind designs without the Mass Production announcements you find everywhere else!

The best part is that you can provide each and every person on your list with an ACTUAL PHOTOGRAPH of your child that they will be able to keep forever! We are proud to offer you the best quality and service and stand behind our products 100%!

I love all your designs, but what if I want a FONT from one design and different COLORS from another?

Absolutely! Even designs you might see under the boy birth announcements, or girl birthday invitations, can all be customized just for you!

Just specify your changes in the “special requests” area of the order form. We are always happy to mix up fonts, colors, and wording to create the most unique announcement or invitation just for you!

*Exception: Custom Designs

What exactly is a CUSTOM DESIGN?

That’s a good question! While we do allow changes in fonts, colors, and even wording, a custom design is one that you desire completely different from any of our designs available. In other words, you want to have a totally different design layout created because you have a particular theme or idea in mind. With the many designs we have, usually there is one for everyone. However, let’s say you’re having a special party and you are not able to find quite what you’re looking for. You love a little bit of this and that from different designs and want something special created just for you! That would be considered a “CUSTOM DESIGN”.

The possibilities really are endless! If you can dream it, we can create it! Even if you can't put it all together, that's why we're here! We'll create it for you! Please do feel free to ask if in doubt. We are happy to make suggestions to help you achieve what you are looking for.

How do I order a CUSTOM DESIGN?

Go to Custom Design and request your custom design photocard today! Here is where YOU get to be creative, or let US do it for you! Tell us what you would like! Colors, fonts, layouts…the possibilities are endless! We will create a design especially for you!

Don’t know what you’d like, but have a special theme in mind? Just let us know and our talented graphic designer will create the perfect design for you!

There is an additional $50 fee for a custom design.

Can I get a SAMPLE?

Yes. All samples are handled on our Sample Pack order form. You can order ONE sample of ONE paper type for FREE. Or you can order the entire sample pack of all 5 papers for $5.00. When you receive your 5-pack sample pack in the mail, you will also find a coupon code. When you come back to place your full order, you can enter that coupon code into checkout and receive the $5.00 back.

All Sample Packs come with a sample of each paper type and CANNOT be ordered by design choice. We offer samples of our papers only, not of a specific design. If you are unsure about our products, we suggest you order a sample pack so you can see and feel the paper & quality of our products.

I have PHOTOS taken by a professional photographer….can I use those in my design?

Yes, with a signed release from the photographer. Please contact us to request a release form. The photographer must sign and return the form to us.

Is there a MINIMUM order?

Yes. We do require a Minimum Order of 25 PhotoCards.

If you are ordering any of our Flat PhotoCards, you can order in any quantity after the 25 minimum Order. In other words, you can order 25, 26, 30, 32, etc...any quantity.

If you are ordering any of our Folded or Tri-fold PhotoCards, you must order in quantities of 25 with a minimum order of 25. In other words, quantities would be 25, 50, 75, 100, and so on.

Other companies sell you designs that require ASSEMBLY. Is there any assembly required with your Announcements or Invitations?

Absolutely Not! All our Announcements and Invitations are ready to be mailed the moment you receive them! All you need to do is slip them into the envelopes provided, address, stamp, and MAIL! That’s all there is to it! You are way too busy with your little one. No time for assembling announcements!

Can I get my ENVELOPES mailed to me ahead of time?

Sure! We offer this service with our 4 x 6 FLAT STYLE PHOTOCARDS only. You can order the envelopes on our Order Envelopes Ahead of Time page. There is an additional $6.00 charge for this service.

What if my baby hasn’t ARRIVED yet? Can I still ORDER ahead of time?

Yes! This is the perfect time to order before you get too busy! We have many customers who like to get their orders in ahead of time. This saves time and hassle later when you are tending to your new little arrival!

Just indicate in the “Special Request” area of the order form the date of expected arrival. We will start the design with whatever information you provide to us and save the remaining until your baby arrives! This will cut down in the process later and make things easier on you!

What forms of PAYMENTS do you accept?

We accept Paypal, Visa, Mastercard, Discover, American Express, and Money Orders. We no longer accept Personal Checks.

What is PAYPAL?

Pay-Pal lets any consumer with an email address securely, and conveniently, send and receive payments online. Their network builds on the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution.

This is how it works: You submit your credit card information to PAY-PAL and they in turn pay us. We never see you credit card or any credit information. Your privacy stays private.

PayPal is the 2002 SIIA Code Awards winner for "Best eCommerce Solution" and is recognized by PC Magazine as one of "The Top 100 Web Sites."

Do I have to pay SALES TAX?

There is no sales tax in the state of Oregon at this time. Therefore, you don’t pay any either! How sweet is that?!

I am a PROFESSIONAL Photographer or Boutique and would love to carry the baby-lane.com product line. Do you have such a program?

Yes, we have a great program for our Photographers and Boutiques! Please go to our Photique area and fill out the form. We will provide you with additional information

I’m looking for a PROFESSIONAL Photographer in my area. Can you suggest someone?

Please check our Photographers and Boutiques page to see if a photographer is listed for your area. If not, please feel free to contact us and we will do our best to provide you with our recommendations.

Can't find an ANSWER to your QUESTION? Have additional QUESTIONS?

Please feel free to contact us with your questions or feedback, or you may call us @ 503-362-9682. We will reply back to you right away!